任务单 #37504

sourceforge vs osdn in mail subject

开放日期: 2017-09-12 04:13 最后更新: 2017-09-26 08:19

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When creating a ticket for project group_id=1 we receive email with a subject prefixed with [sourceforge].  In my opinion this should be changed to read as [osdn] to help those moving from Sourceforge keep the mail filtered correctly. 

任务单历史 (3/7 Histories)

2017-09-12 04:13 Updated by: earnie
  • New Ticket "sourceforge vs osdn in mail subject" created
2017-09-12 14:23 Updated by: ishikawa
  • 组件 Update from (无) to その他
评论

Yes, we want to change it but currently we can't because

  • email subject shows unix group name, it is not customisable currently
  • group_id=1 is special project on the system so we can not change
  • All unix group name bined to group_id (e.g group_id=1's unix group name is sourceforge) can not change because of technical reason
2017-09-12 20:47 Updated by: sado
评论

As Mutsumi-san explains, the name sourceforge is being used as a project that holds special authority over the entire OSDN system. So, to fundamentally solve this problem is difficult. This condition has been there since the initial implementation in 1999.

That said, from the users who use OSDN.net, it certainly is very complicated. There isn’t much need to manage user support on this project, so creating another project anew for support could be a viable solution. However, in this case, there lies a problem which concerns how to succeed the data from the past.

Could you give us some more time to think regarding this matter?

2017-09-12 21:38 Updated by: earnie
评论

I understand that changing the project name itself is a difficult modification that involves a massive amount of data and complexity. Is there a method of applying a text exchange filter on the mail send side for only the subject? This would then give you time to contemplate a full project name change after which you could remove the text exchange filter.

2017-09-23 22:36 Updated by: sado
  • Ticket Close date is changed to 2017-09-23 22:36
  • 状态 Update from 开启 to 关闭
评论

We have discussed how do deal with this ticket, and then we realized that most of the open tickets on this OSDN Admin Project were, in the first place, the ones that had been issued during the former brand era. The former brand era when targeted users and service provided areas were limited due to the agreement is much too different from the current situation of OSDN.net. In reality, a lot of the tickets don’t mean much now, and that is possibly incurring confusions among new developers.

Therefore, we created anew this project designed especially for support.

With this project being created, the problem of getting sourceforge included in mail subject is now resolved.

2017-09-25 21:49 Updated by: None
评论

Shouldn't you also change

OSDN Announcements: https://osdn.net/projects/sourceforge/news/

Maybe use this instead

OSDN Announcements: https://osdn.net/projects/support/news/

2017-09-26 08:19 Updated by: sado
评论

Because the link on the Support Project’s Description was directed to /sourceforge/news, we changed it to the correct link.

OSDN Announcement was moved to https://osdn.net/projects/docs-en/news/ two years ago. Also, you can get to this /news area from the box shown at the upper right of the top page of https://osdn.net/ .

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